Bachelor of Management

The Bachelor of Management Program is part of Faculty of Economics and Business, Universitas Jember. Located in Jember, a vibrant city in East Java, Indonesia, is a hidden gem known for its lush landscapes, rich cultural heritage, and thriving agricultural industry. Famous for its sprawling tobacco and coffee plantations, Jember offers a unique blend of natural beauty and traditional Javanese charm. Universitas Jember is a leading institution offering diverse academic programs, innovative research, and a strong focus on sustainability. Students can experience vibrant campus life, modern facilities, and a supportive community in the heart of Jember’s natural and cultural richness. Universitas Jember stresses the affordability of tuition and living costs compared to larger cities, making quality education accessible. Students will benefit from the dynamic learning environment

Established since 18 Juli 1984, the Bachelor of Management Program with the motto “Sustainable Business Environment” is designed to equip students with the knowledge and skills to lead and innovate in a rapidly changing global business landscape. Students will thrive in a dynamic learning environment that blends theory with practice, preparing them for impactful careers. The curriculum integrates core management principles with a strong emphasis on sustainability, ethical decision-making, and environmental stewardship. Students will explore topics such as sustainable supply chains, corporate social responsibility, the importance of Environmental, Social, and Governance (ESG) standards, green marketing, and eco-friendly business practices. Through case studies and projects, the program fosters critical thinking and practical application, preparing graduates to create value for organizations while promoting long-term environmental and social well-being. This program is ideal for aspiring leaders committed to driving sustainable change in the business world. We cordially welcome worldwide students and create a learning-friendly environment.

Course Code
Course Credit

3 credits (equal 4.53 ECTS)

Instructor/Lecturer
  • Tria Putri Noviasari, M.Sc.
  • Vanya Pinkan Maridelana, MBA.
Course Description

This course provides a comprehensive exploration of operations strategy, focusing on its role in driving competitive advantage and organizational success. Through a series of case studies and theoretical discussions, students will investigate key topics such as operations performance, strategy formulation and implementation, strategic consensus, and monitoring and control. The course also covers operations improvement, strategic alignment, capacity strategy, purchasing and supply strategy, process technology, and sustainable operations management. Additional areas of study include product and service development, servitization, and the integration of operations strategy within broader business contexts. By analyzing real-world cases and reviewing course materials, students will develop a deep understanding of how to design, evaluate, and refine operations strategies in complex business environments.

Course Learning Outcomes

Upon successfully completing the course, students will be able to:

  • Explain, identify, and describe the concepts, principles, and scope of operations strategy.
  • Implement good communication skills both orally and in writing in the lecture process through discussions, essays, and presentations.
  • Formulate operations strategy processes through discussions, essays, and presentations.
  • Analyze and describe operations strategy content that is relevant to phenomena or problems through discussions, essays, and presentations.
Prerequisites

Desire to enhance knowledge and improve critical thinking skills in operations strategy.

Participation Limit

20 Students

Course Materials

tudents will have access to course materials, including a textbook, suggested journal articles, policy briefs, and think tank reports. Additionally, they will be encouraged to watch engaging YouTube videos related to the topics discussed in daily lectures.

Curriculum
MeetingTopics
1Operations strategy: Syllabus and materials overview
2Operations performance
3Formulation and implementation
4Strategic consensus
5Monitoring and control
6Operations improvement
7Strategic alignment
8Mid-Exam
9Capacity strategy
10Purchasing and supply strategy
11Process technology
12Sustainable Operations Management
13Product and service development and organization
14Servitization
15Case study and review of the materials
16Final exam
Assessment and Evaluation

Upon successfully completing the course, students should complete :

  • In-class participation (discussion) (10%)
  • Case analysis (20%)
  • Case presentations (30%)
  • Mid and final exam (40%)
Course Code
Course Credit

3 credits (equal 4.53 ECTS)

Lectures
  • Almas Farah Dinna Dewi, M.M.
Course Description

This course explores the role of communication in shaping effective organizations, covering its history, forms, and theories. Students will examine how communication influences culture, conflict management, performance, and leadership within organizations. Topics include managing stress, overcoming communication obstacles, and understanding power dynamics and ethics in organizational settings. The course also addresses the impact of information technology and navigating communication in the VUCA (volatile, uncertain, complex, ambiguous) era. Through a blend of theory and practical insights, students will gain the skills to enhance communication strategies and foster collaboration in diverse organizational contexts.

Course Learning Outcomes

Upon successfully completing the course, students will be able to:

  • Identify existing communication theories within the organization through case studies and presentations
  • Identify obstacles and opportunities related to organizational communication through case studies and presentations
  • Solving case problems regarding organizational communication through the case method
Prerequisites

Desire to enhance knowledge and improve critical thinking skills in organization communication.

Participation Limit

20 Students

Course Materials

Students will have access to course materials, including a textbook, and suggested journal articles. Additionally, they will be encouraged to watch engaging YouTube videos related to the topics discussed in daily lectures.

Curriculum
MeetingTopics
1Syllabus overview and organizational communication concept
2History of Organizational Communication Development
3Forms of Organizational Communication
4Theories in Organizational Communication
5Organizational Communication and Culture
6Communication and Conflict Management
7Communication and Performance
8Mid Exam
9Communication and Leadership
10Organizational communication and stress
11Conflict and obstacles in organizational communication
12Power and empowerment in organizations
13Ethics in organizational communication
14Information technology innovation in organization
15Organizational Communication in the Vuca era
16Final Exam
Assessment and Evaluation

Upon successfully completing the course, students should complete :

  • In-class participation (discussion) (10%)
  • Case analysis (20%)
  • Case presentations (30%)
  • Mid and final exam (40%)
Course Code
Course Credit

3 credits (equal 4.53 ECTS)

Lectures
  • Cempaka Paramita, M.Sc..
Course Description

This course provides students with the knowledge and tools to navigate the complexities of global markets. Students will explore the international marketing environment, including economic, political, legal, and socio-cultural factors, and learn how to conduct global market research and analysis. The course covers key strategies for market entry, segmentation, targeting, and positioning, as well as international product, pricing, distribution, and communication strategies. Topics also include import-export management and sustainable marketing practices. Through a blend of theory and real-world applications, students will gain the expertise to design and implement effective international marketing strategies, preparing them to succeed in the global marketplace.

Course Learning Outcomes

Upon successfully completing the course, students will be able to:

  • Understand concepts, theories, and compare them with phenomena in the field related to international marketing in the global marketplace.
  • Compare concepts and theories related to international marketing management with field phenomenon.
  • Apply concepts/theories as a basis for formulating strategies related to the basic concepts of international marketing management.
Prerequisites

Have general knowledge and lab work skills in microbiology.

Participation Limit

20 Students

Course Materials

Students will have access to course materials, including a textbook, and suggested journal articles. Additionally, they will be encouraged to watch engaging YouTube videos related to the topics discussed in daily lectures.

Curriculum
MeetingTopics
1Introduction: syllabus and overview of materials
2Basic concepts of international marketing management
3International marketing environment: economics, trade, and finance
4International marketing environment: politics, law, and socio-culture
5Global information systems and marketing research
6Segmenting, targeting, and positioning in international marketing
7Global market entry strategies
8Mid Exam
9International product and brand strategies
10International pricing
11International marketing channels
12International marketing communications
13Import-export management
14Sustainable marketing and global marketplace
15International marketing applications
16Final exam
Assessment and Evaluation

Upon successfully completing the course, students should complete :

  • In-class participation (discussion) (10%)
  • Case analysis (20%)
  • Case presentations (30%)
  • Mid and final exam (40%)
Course Code
Course Credit

3 credits (equal 4.53 ECTS)

Lectures
  • Tria Putri Noviasari, M.Sc.
  • Vanya Pinkan Maridelana, MBA.
Course Description

This course provides students with the tools and strategies to excel in quality management across various industries. Students will explore customer relationship management, service quality, and designing exceptional customer experiences. The course covers key methodologies such as Total Quality Management (TQM), Six Sigma, FMEA, and statistical process control, alongside problem-solving and decision-making techniques. Through case studies, field observations, and project presentations, students will gain hands-on experience in implementing quality management systems, with a special focus on Micro, Small, and Medium Enterprises (MSMEs). By combining theory with practical applications, this course prepares students to drive continuous improvement and deliver high-quality outcomes in any organizational setting.

Course Learning Outcomes

Upon successfully completing the course, students will be able to:

  • Explain, identify, and describe the concepts, principles, and scope of quality management.
  • Implement good communication skills (verbal & written) in solving problems and cases in the field of quality management.
  • Formulate problem-solving strategies related to planning, implementation, and quality control that focus on customer satisfaction in manufacturing and service companies through project-based learning and field observations.
  • Analyze the principles and methods of quality management used in the process of transforming input into output, both in manufacturing and service companies.
Prerequisites

Have general knowledge and lab work skills in entrepreneurship

Participation Limit

20 Students

Course Materials

Students will have access to course materials, including a textbook, and suggested journal articles. Additionally, they will be encouraged to watch engaging YouTube videos related to the topics discussed in daily lectures.

Curriculum
MeetingTopics
1Syllabus and Overview of Quality Management
2Customer relationship management
3Service quality management
4Designing customer experience and service process
5Managing service performance
6Service innovation and improvement
7Implementing TQM and its tools
8Mid Exam
9Problem solving, decision making, and benchmarking in Quality Management
10Quality Function Deployment and House of Quality
11Six Sigma and FMEA Method
12Statistical process control and Process capability analysis
13Quality Management for MSMEs
14Quality Management for MSMEs: Field observation
15Project presentation
16Final Exam
Assessment and Evaluation

Upon successfully completing the course, students should complete :

  • In-class participation (discussion) (10%)
  • Case analysis (25%)
  • Project presentations (25%)
  • Mid and final exam (40%)
Course Code
Course Credit

3 credits (equal 4.53 ECTS)

Lectures
  • Dewi Prihatini, Ph.D.
  • Dr. Diana Sulianti K. Tobing
Course Description

This course explores the intersection of leadership and innovation, equipping students with the knowledge to drive organizational change and foster creativity. Topics include leadership theories, the characteristics of innovation leaders, and the role of power and behavior in leadership. Students will examine the importance of innovation strategy, leading in creation, and developing customer-centric solutions. Through case studies, the course highlights how to attract, develop, and retain innovation leaders. By combining theory with real-world examples, students will gain insights into how creativity, change, and leadership drive innovation in organizations.

Course Learning Outcomes

Upon successfully completing the course, students will be able to:

  • Identify existing leadership theories within the organization through case studies and presentations
  • Identify obstacles and opportunities related to organizational communication through case studies and presentations
  • Solving case problems regarding organizational leadership through the case method
Prerequisites

No prerequisites are needed

Participation Limit

20 Students

Course Materials

Students will have access to course materials, including a textbook, and suggested journal articles

Curriculum
Assessment and Evaluation

Upon successfully completing the course, students should complete :

  • In-class participation (discussion) (10%)
  • Case analysis (20%)
  • Case presentations (30%)
  • Mid and final exam (40%)